Privacy Policy

At Lucent Green Finance Pty Ltd ATF Resinc Finance Unit Trust (“Lucent Green Finance”), accessible at www.lucent.com.au, one of our main priorities is the privacy of our visitors. This Privacy Policy document describes the types of information that is collected and recorded by Lucent Green Finance and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us by email at switch@lucent.com.au.

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected on lucent.com.au. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalise, and expand our website
• Understand and analyse how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log files

Lucent Green Finance follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and web beacons

Like any other website, Lucent Green Finance uses cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Your data protection rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the right to access, rectification, erasure, the right to restrict processing, the right to object to processing, and the right to data portability, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s information

Another part of our priority is adding protection for children while using the internet. Lucent Green Finance does not knowingly collect any personally identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.